Frequently Asked Questions

1. What is The MoveU Program?

The MoveU Program is a step-by-step video-based program featuring six courses to help you understand and improve all areas of your body. Educational and entertaining videos will help you to grow in self awareness, learn what specific, isolated muscle activation feels like, and guide you through an exploration of your body’s full range of motion so you can discover for yourself where your weaknesses and imbalances exist. Using what you learn will allow you to find your ideal alignment at every joint.

2. What Comes With The Membership?

  • Unlimited access to all programs: Back & Core, Hips & Glutes, Shoulder & Arms, Head & Neck, Knees, Ankles, & Feet and Pelvic Floor. 
  • Periodic challenges, live classes, and coaching calls, and an interactive community to support you in your journey. 
  • Complimentary access to all content on our MoveU App.
  • Locked in rate; your rate will never change as long as you are a member, even if our pricing changes on our website.

3. Do I have to do one program at a time?

You get to choose. You can dive into one program at a time, or you can work them side by side as they complement each other nicely. With your membership, you have access to it ALL.  However, since each course is relatively short, we think it makes sense to start with the area troubling you most and complete the first level before switching to another body area.  We highly recommend that you give it at least 3 months of consistent practice to notice a change in your body. If you’re coming with pain and/or postural issues, those issues have developed over time, and it takes time + consistency to reverse that effect. Keep in mind that every part of the body is connected!  What you’re feeling in one part of your body may very well originate elsewhere in the body. All systems work together.  Working on one area of your body alignment is good… but working on TOTAL body alignment is better!

4. Can The MoveU Methodology help with my specific issue?

We get the question about how our program can help people address their “unique” situation a lot. We ask you to please understand that the ENTIRE body works together and that the location of the pain is often NOT the source or root cause of the pain.

The MoveU Methodology can help you improve chronic (and some acute) issues throughout the entire body. Focusing solely on the location of your pain is not going to give you the long-term results that you are looking for. You MUST address the root cause, otherwise, those symptoms will likely return.

In the membership you uncover the ROOT CAUSE of your “specific issues” by challenging each area of your body with certain exercises and movements. You’ll learn the tools needed to improve each of those areas and strengthen your ENTIRE body back into alignment.

The MoveU Program takes everyone through the same exercises that test your body from head to toe. This allows you to discover for yourself where the muscle weaknesses and imbalances exist within YOUR body. With our help of course!

5. Can MoveU help me even if I'm not in pain?

Absolutely! The MoveU Methodology is an investment in your long-term physical health.  Whether you are looking to improve your posture, increase your Postural Presence (think body awareness on steroids), or build strength and mobility, the Methodology can help you achieve those goals.

6. Is The Program focused more on strength or flexibility?

The program is designed to teach you to test your own body to highlight imbalances and areas that need extra attention. Using the exercises and techniques taught in the program, you will learn to STRENGTHEN your entire body into better alignment. This leaves you with improved posture, strength, mobility, and flexibility.

7. What equipment will I need to complete The Program?

A large majority of the exercises in the MoveU Programs can be performed with minimal equipment and without needing access to a gym. The needed equipment, along with optional equipment, can be found within the program (a list is included below), but for the most part just some resistance bands will do!

Must-Have Equipment

Optional Equipment:

8. What is the online community like?

We are beta testing a new online community within the app, which is included in your enrollment and provides community access to a team of MoveU coaches along with motivational coaching calls and follow along workouts with Dr. Mike & our Coaches.

9. How will an online program help me better than 1-on-1 in-person sessions?

The MoveU Methodology empowers you with the knowledge and tools to be able to improve most issues in your body without needing to see specialists or trainers.  Seeing these specialists for 1 hour at a time, 3 times a week for 2 months may help, but we want you to have access to tools to use whenever needed without driving across town, waiting for appointments or generally having to rely on others to address your issues. Your ability to assess and address your issues with our help will have a HUGE impact on how your body feels and moves through exercise and daily life. A deep understanding of why you have developed whatever misalignments or imbalances you have is the first step to the transformation you are seeking. Applying what you learn through consistent practice provides results that can last a lifetime.

10. How much time does it take to do The MoveU Program each day?

We recommend committing to practicing the movements and exercises in the program for AT LEAST 15-30 minutes per day. If you have more time each day, then spend as much time as you want. The program is entirely self-paced and allows you to fit it into your busy schedule.

It is also important to note that you’ll be learning training exercises that are relevant to your daily life. As a result, you’ll be able to practice these movements throughout your entire day and not just within a gym setting!

11. How long does it take to complete The MoveU Program?

The time it takes to complete the entire program will vary from individual to individual. It is very dependent on a number of factors including, but not limited to – how much pain you are in when first enrolling in the program, the amount of time you commit to the program each day, how consistent you are with daily practice, how familiar you are with exercise, and how quickly you can make adjustments to improve your movement patterns. You can expect to be engaged with the program for at least the next 9-12 months to complete everything.

12. Can I access The Program videos on a mobile device or app?

Yes! The MoveU Program can be streamed online from any mobile device, Mac, or PC via our App or website!

13. Can I download the videos to watch later or do I need internet access?

To download a video, navigate to the video you want to download, tap the 3 horizontal dots on the right side of the screen once you’re in the video and tap “download video”. 

Once downloaded, you can go to the “account” tab and under “content” you’ll find a folder that says “downloads” where you can watch it.

Note this content will be available to you for as long as your subscription is current

14. If I'm in pain or injured, should I wait to start The Program?

If your injury was traumatic, it may be appropriate to have images or testing completed to rule out fractures or soft tissue injuries that may require surgery or immediate medical intervention. If you choose to seek medical support for an injury, it is safe to begin the MoveU Program when you are cleared by your doctor to be able to perform “gentle stretching and ground-based exercises”.  

If your injury is chronic and/or you’ve seen various professionals for this problem before, it is generally recommended that you begin the MoveU Program immediately. All current research recommends engaging in physical activity is the best method to reduce chronic pain.

15. Am I able to participate in The Program if I am pregnant?

We will always advise you to follow the recommendations of your physician. If your medical provider has cleared you for exercise, then you are able to participate in the program. The exercises can be modified for pregnancy to stay within any guidelines your physician provides you with. We recommend holding on for balance and modifying exercises when you are lying on your back. 

16. Who is your Pelvic Floor Course for?

The Pelvic Floor Course is for both men and women. Led by MoveU Founder Dr. Mike Wasilisin and pelvic floor therapist, Dr. Brittney Ellers, this program is beneficial if you’ve just had a baby, suffer from ED or urinary incontinence or other PF related issues, or simply want to have a strong core and pelvic floor.

17. How is The MoveU Program different from other online programs?

We have not participated in any other programs that you may find online. Therefore, we cannot speak specifically to what those programs do or not have when compared to the MoveU Program. Instead, we can speak to what our program will provide you.  The MoveU Program is a step-by-step start to finish guide for you to learn more about your entire body and how it works. The program focuses primarily on strengthening exercises to get your body into better alignment and also includes many stretches and self-massage techniques to supplement your training.

Whether you want to improve your posture, increase strength and mobility, reduce pain, or improve athletic performance, the MoveU Program can help you achieve your goals!

18. Is your program available in other languages?

Our program is currently all in English and does not have subtitles with the videos, nor does it support translations. We are working on adding this feature in the future. Your enrollment in the program is up to you and your comfort level with spoken English.

19. Can I do this program from my country?

Our program is mobile-friendly, 100% online, and available in most countries around the world! You do not have to be in the United States, or need to see our coaches in-person to participate in The MoveU Program.  Some users have reported difficulty signing on if there are government internet restrictions. At this time, Egypt and China are the only countries we are aware of users having trouble accessing our program.

20. What is the refund policy for The MoveU Program?

Due to our free trial, we are not offering refunds for first time purchases unless there are extenuating circumstances to be evaluated on a case by case basis. Subscriptions will automatically renew at the end of their respective subscription periodsYou must cancel your account 24 hours in advance to prevent it from renewing automatically

If you fail to cancel your annual subscription before renewal, you may request a refund within 14 days of the renewal date.  A $50 fee will be deducted from your refund amount. Monthly renewals will not be refunded for any reason, but you can cancel any time.  

21. Do you have Military / First Responder / Student / Teacher discounts?

We are happy to offer discounts to our military and first responders, teachers, and students. To inquire about which option you can apply those discounts to and to verify your status, please

22. Do you take insurance / HSA / FSA for The MoveU Program?

Not yet… but we are currently working to make the HSA/FSA option available to our members. Hang tight!

23. Can I split the cost of The Program into payments?

Payment for the annual subscription is due in full at time of purchase.  We also offer a monthly subscription that you may cancel any time. 

24. Do you have a free trial for The MoveU Program?

MoveU offers a free 7 day trial period. You will provide your payment information when you sign up for whichever subscription option that you’re most interested in, but you will not be charged unless you stay enrolled after the 7 day trail. Your paid subscription term will begin as soon as the 7 day trial is complete and subscription renewal will occur on that day of each month (if a monthly subscriber) or year (if annual) going forward.

25. How do I cancel my subscription to prevent it from auto-renewing?

If you purchased your subscription on the website, you must cancel on the website. If it was an app purchase, you must cancel it through the app from which you purchased.Canceling an in-app purchase via the website will not cancel membership plans purchased through an app and vice versa.

To cancel online:

  1. Log in to your account and click on Dashboard. 
  2. From the dashboard, click on the “Billing” option.
  3. Scroll down. Locate your Active Plan and click on “Change Plan”. 
  4. Click “Cancel Membership” below your active plan. 
  5. When the pop-up appears, click on “Yes, I’m sure”. 

Once you’ve completed these steps, the subscription will be officially canceled, and you will not be charged for the subscription in the future.

All payments for In-App Subscriptions are processed through the App Store and are not available for cancellation or refunds via the website. You will need to request the refund directly from the App that you purchased your subscription through. Follow links below on “how to cancel” within your app.

How to cancel via Google
How to cancel via Apple
How to cancel via Amazon
How to cancel via Roku

26. Can I cancel my subscription and still have access to The Program?

You may cancel any time during your subscription term and you will still have access to The Program until the end of that term.  After that term is complete, you will no longer have access to The Program and will have to re-enroll to continue the program. Pricing is subject to change.